Liability Disclaimer

Transport of goods inherently involves risks such as loss, damage, delay, theft or incidents caused by accidents, weather or handling.

Unless explicitly agreed that we act as carrier under specific terms, transit risks are generally governed by contracts and conventions applying to the carriers engaged (e.g. road, sea or air carriers).

Customers are strongly encouraged to obtain adequate cargo insurance covering their goods during transit and storage, including any periods in warehouses or at terminals.

We frequently work with independent carriers, customs brokers, terminal operators and other logistics partners to execute shipments.

While we take care to select competent partners, we do not control their operations and cannot guarantee their performance beyond what is reasonably expected in the industry.

Any claims related to loss, damage or delay attributable to third-party carriers or service providers may be subject to their own liability terms and conditions.

Customs authorities and other regulators may delay or hold shipments for inspection, verification, valuation or compliance checks.

We cannot be held liable for delays, additional costs or decisions made solely by authorities, including changes in duties, penalties or seizure of goods where regulations have not been respected.

Our role is to support communication, documentation and follow-up with authorities based on the information and instructions provided by the Customer.

We are not responsible for indirect or consequential losses, such as loss of profits, loss of contracts, production stoppages or reputational damage, even if notified of the possibility of such losses.

To reduce exposure, we recommend that Customers:

• Purchase appropriate cargo insurance with adequate coverage for the full value and risk profile of the goods.
• Provide accurate and complete shipment and documentation details to minimize regulatory interventions.
• Allow realistic lead times and buffers in planning to accommodate potential border, port or customs delays.