Logistics Service
Reliable Cross-Border Cargo Movement Across East Africa
From customs declaration to final delivery, every shipment is tracked, managed, and financially controlled.
Overview
About This Service
Our road freight service is built for structured cross-border trade. We coordinate documentation, customs clearance, transit tracking, and delivery confirmation using a controlled internal workflow that connects Sales, Operations, Field Agents, and Finance in one system.
Industries Served
Shipment Types
Field Agent Role
Agents physically present at borders monitor customs clearance, resolve inspection issues, update shipment status, and report delays or tax concerns in real-time.
Finance Integration
Invoices are generated once shipment cost elements are confirmed. Delivery can be restricted if outstanding balances exist. Shipment cannot be closed unless fully paid.
Process
Operational Workflow
Quotation approved by client
Shipment created in system
Document collection (invoice, packing list)
Customs declaration preparation
Truck assignment & dispatch planning
Border customs processing
Status updates by field agents
Transit monitoring
Delivery confirmation
Invoice issuance
Payment verification
Shipment marked Closed
Documents
Documentation Breakdown
Mandatory
- Commercial Invoice
- Packing List
- Import/Export Declaration
- Transport Document
Conditional / Case-by-Case
- Certificate of Origin
- Tax Exemption Letters
- Inspection Certificates
Rate Structure
- – Distance-based rate
- – Weight or volume
- – Customs duty & taxes
- – Transit country charges
- – Agent service fees
Examples
Typical Case Scenarios
Import of Construction Materials from Tanzania
Client required cross-border clearance at Rusumo border. Our field agent handled inspection, updated system status, and delivery was completed within 3 days of border release.
Regional Export to Uganda
Shipment declared for export, customs processed at Kagitumba border, transit monitored, and proof of delivery issued for finance reconciliation.
FAQs
Common Questions
Request Road Freight Quote
Tell us about your cargo and we will prepare a structured quote.